1. Subscriptions

Paid subscriptions renew automatically each month until cancelled. The price, billing interval, and included usage for each plan are shown at checkout and on your Account page before you are charged.

2. Cancelling your subscription

Cancel a subscription through Account → Manage billing → Cancel subscription. If the billing portal is unavailable, contact support@skillgapnav.com for help cancelling. When you cancel through the billing portal at the end of the current period, your plan remains active until then and does not renew afterward. Account deletion cancels subscriptions immediately and removes access to the account.

3. Refunds

Cancellation or account deletion does not automatically refund past charges. Contact support@skillgapnav.com to request review of an incorrect, duplicate or otherwise disputed charge. Mandatory refund, withdrawal and cooling-off rights under applicable law take precedence over this policy. Using the service does not, by itself, waive a statutory withdrawal right. Please provide your account email and the date of the charge; never send a full payment-card number.

4. Changes to plans

We may add, change, or retire plans over time. Changes to active subscriptions are subject to the notice and agreement required by applicable law. Upgrades require confirmation of the amount due; downgrades take effect at the end of the current paid period. Review the confirmation screen before approving a change.

Referral rewards

The free referral Pro reward does not require a payment card and ends automatically. It does not convert to a paid subscription unless you separately complete paid checkout.

5. Questions

For any billing, cancellation, or refund question, email support@skillgapnav.com and include the email address associated with your account.