Depending on how you use the service, you may provide: your resume, target job descriptions, other career information you choose to enter, and account information such as your name and email address. We also collect basic usage analytics to improve the product.

The information you submit is used to generate your Career Upgrade Map. When you are signed in, saved reports may be stored in your account so you can revisit them later. We do not sell your personal information.

We rely on trusted third-party service providers to operate Skill Gap Navigator, including for hosting, authentication, AI analysis, database storage, email, and payments. Information you submit may be processed by these providers to deliver the service. Because processors are involved, we do not claim your data is never shared — but we limit sharing to what is needed to run the product.

Your Career Upgrade Map is generated by a large language model. Your resume and job description are transmitted to our AI provider to produce structured career guidance. AI output can contain errors, so review it before acting on it.

Saved reports remain in your account until you delete them. You can delete individual reports, and you can permanently delete your entire account from the Account page (or by contacting support@skillgapnav.com). Account deletion removes your application account data and stored career-analysis content — including your profile and login, saved reports and Career Upgrade Maps, raw resume and job-description text, roadmap progress, weekly sprints, usage data, and trial/entitlement data. If you have an active paid subscription, it is cancelled as part of account deletion to prevent future renewal charges. Some limited transaction, invoice, fraud-prevention, security, backup or legally required records may remain for the period required or permitted by law.

We use encryption in transit, scoped access controls, and other safeguards to protect your information. No online service can be guaranteed to be completely secure, so please avoid submitting sensitive details beyond what is needed for analysis.

You can access, update, or delete your information at any time. You can delete your account yourself from the Account page, or email support@skillgapnav.com for help or a separate privacy request — include the email address associated with your account.

Questions about this policy? Email support@skillgapnav.com.