Frequently asked questions

Everything you need to know about Skill Gap Navigator, your Career Upgrade Map, plans, and your data.

What is Skill Gap Navigator?
Skill Gap Navigator is an AI-powered tool that compares your resume against a target job description and builds a personalized Career Upgrade Map — the skills to focus on, learning paths, proof project ideas, and resume improvements. It provides informational career guidance, not a guarantee of any outcome.
How does the Career Upgrade Map work?
You paste your resume and a job description. Our AI analyzes both and returns a readiness score, matched skills, critical gaps, fastest and cheapest learning paths, proof project ideas, and suggested resume rewrites.
What should I paste into the resume and job description boxes?
Paste the plain text of your current resume into the resume box, and the full text of a real job posting you are targeting into the job description box. The more complete each one is, the more accurate and specific your Career Upgrade Map will be.
Is the analysis guaranteed to get me a job?
No. Skill Gap Navigator provides career guidance and does not guarantee interviews, job offers, salaries, employment, admissions, or any other career outcome. AI-generated results can contain errors, so review every recommendation yourself before acting on it.
How many analyses can I run?
Your plan determines how many analyses you can run. The free plan includes a limited number of analyses, and paid plans increase or remove that limit. You can see the current limits on the Pricing page and your remaining usage on your Account page.
Are my reports saved?
When you are signed in, completed reports can be saved to your account so you can revisit them later from the Saved Reports page.
Can I delete my reports?
Yes. You can delete any saved report, and you can request deletion of your account and associated data from your Account page or by contacting support.
How is my information used?
The information you submit is used to generate your Career Upgrade Map, and saved reports may be stored in your account. We rely on trusted third-party services for hosting, authentication, AI analysis, database storage, email, and payments. See our Privacy Policy for details.
What are the Free, Starter, and Pro plans?
The Free plan lets you preview what a Career Upgrade Map looks like with a limited number of analyses. Starter is for active job seekers running a focused search, and Pro is for career switchers and power users who iterate often. Current pricing and included features are listed on the Pricing page.
How do I cancel a subscription?
You can cancel a paid subscription at any time according to the billing terms shown at checkout and on your Account page. Access continues until the end of the current billing period. See the Refund & Cancellation Policy for more.
What happens if an analysis fails?
If an analysis cannot be completed or its result cannot be processed, you will see a message asking you to try again. A failed analysis does not save a report. If failures continue, shorten your resume or job description, or contact support.

Still have a question? Contact support. Skill Gap Navigator provides career guidance and does not guarantee interviews, job offers, or employment outcomes.